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Customer Support.

Contacting us

We aim to please. For the quickest respose, please direct your enquiries to the relevant departments below.

Accounts & Billing: accounts@realukwomen.co.uk
 
Model Enquiries: models@realukwomen.co.uk
 
General Issues: support@realukwomen.co.uk


Important notice concerning HOTMAIL and OUTLOOK email addresses - Jan 2016

It has come to our attention that periodically our email being sent to @hotmail.com and @outlook.com addresses are not being delivered.

Should you be using such an email address and have not had expected email from us, you can reach us by removing the word nospam from realukwomenNOSPAM@yahoo.co.uk

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If you wish to cancel your account, please click here.

Please ensure that you choose the correct option and enter the relevant information to avoid any delay or continuation of billing.


Response Policy

We understand how annoying it can be not to get an answer to an email you send which is why we promise to answer all emails sent to accounts and support email address within 72 hours allowing for weekend and UK Public Holidays.

In the event that you don't think you have had a reply to our email please check any spam folders or add us to any approved list prior to sending us an email you wish a reply too. AOL and hotmail addresses tend to have very aggresive anti-spam policy which seem to often block legimate replies.


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